CV
Experience
V360 — SRE Tech Lead (Jan 2026 – Present) Remote
- Leading SRE initiatives focused on reliability, observability, automation, and operational excellence for mission-critical systems
- Responsible for maintaining SLA/SLO targets, ensuring web latency below 500ms and queue processing below 30 seconds
- Managed production-grade EKS and ECS environments supporting critical services and distributed engineering teams
- Led infrastructure cost optimization by migrating workloads from AWS Lambda to Kubernetes, reducing monthly cloud costs by 83% (from USD 7k to USD 1.2k)
- Maintained and evolved self-hosted GitHub Actions runners on AWS, ensuring continuous CI/CD pipeline availability
- Implemented observability solutions, operational dashboards, and alerting systems using CloudWatch and OpenSearch
- Maintained and evolved IAM Identity Center and Keycloak on Kubernetes for centralized authentication and access governance
- Supported incident response, root cause analysis (RCA), and troubleshooting of high-availability distributed systems
V360 — Cloud Engineer (Mid-level) (Jan 2025 – May 2026) Remote
- Optimized and evolved ECS infrastructure, including Docker containerization improvements and cloud-native design
- Optimized platform performance, reducing web application latency from approximately 1.5s to 600ms through architectural and infrastructure improvements
- Redesigned queue processing architecture by splitting monolithic workers into multiple dedicated services, significantly improving scalability and operational latency
- Executed PostgreSQL major version upgrades (v14 to v17) in production environments with minimal downtime and validated disaster recovery readiness
- Performed PostgreSQL backup recovery validation and disaster recovery testing to ensure operational reliability
- Designed and implemented self-hosted GitHub Actions runners on AWS, reducing CI/CD pipeline execution time from hours to approximately 15 minutes
- Led IAM Identity Center integration and Keycloak deployment on Kubernetes for centralized authentication and access governance
V360 — Cloud Engineer (Junior) & IT Infrastructure Intern (Nov 2022 – Jan 2025) Remote
- Contributed to infrastructure modernization migrating workloads from AWS Elastic Beanstalk to ECS, including Docker containerization and cloud-native infrastructure design
- Supported AWS production operations, deployment automation, infrastructure monitoring, and cloud environment maintenance
- Assisted with CloudWatch monitoring setup, operational support, and infrastructure reliability initiatives
Education
- M.Sc. in Computer Science — Federal University of Pelotas (UFPel), 2022 – 2025
- B.Eng. in Energy Engineering — Federal University of Santa Catarina (UFSC), 2013 – 2021
Technical Skills
- Cloud & Orchestration: AWS (EKS, ECS, EC2, Lambda, RDS, OpenSearch, Route53, WAF, IAM Identity Center, VPC, CloudWatch), Kubernetes, Docker
- Monitoring & Reliability: CloudWatch, OpenSearch, Observability, Incident Response, SLA/SLO, PostgreSQL, Redis
- CI/CD & Automation: GitHub Actions, Self-hosted Runners, Infrastructure Automation
- Programming & Scripting: Bash, Ruby, Python, SQL
- Systems & Security: Linux, IAM Identity Center, Keycloak, Secrets Management
- Concepts: SRE, Platform Engineering, High Availability, Distributed Systems, Operational Excellence
Certifications
- AWS Educate – Introduction to Cloud
- Google Cloud Computing Foundations
- Practical Data Science
Languages
- Portuguese: Native
- English: Professional Working Proficiency
- Spanish: Limited Working Proficiency
Publications
Rocha, J. C., Ramos, V., Cechinel, C., Hernández-Leal, E. J., Munoz, R., & Primo, T. T. (2024, August). Data Interoperability in Learning Analytics – Review of Literature. In 2024 Latin American Computer Conference (CLEI) (pp. 1–8). IEEE.
Rocha, J. C. (2024, June 18). Implementação de um Learning Record Warehouse para diferentes especificações de interoperabilidade em um Learning Management System. In M. Á. Conde González, M. R. Rodrigues, & F. J. García-Peñalvo (Eds.), *Book of Abstracts. SIIE 2024. XXVI International Symposium on Computers in Education*. https://doi.org/10.5281/zenodo.12084382
Rocha, J. C., Hernández-Leal, E. J., Ramos, V., Munoz, R., Cechinel, C., Primo, T. T., & Queiroga, E. M. (2024, June). Implementing a Learning Record Warehouse for Different Interoperability Specifications in Moodle LMS. In 2024 International Symposium on Computers in Education (SIIE) (pp. 1–6). IEEE.
Cechinel, C., Queiroga, E. M., Primo, T. T., Ramos, V. F. C., Muñoz, R., Machado, M., ... & Almeida, J. (2023, November). Learning analytics para moodle em uma arquitetura na nuvem: uma solução escalável para predição de risco academico. In Workshop de Aplicações Práticas de Learning Analytics em Instituições de Ensino no Brasil (WAPLA) (pp. 128–137). SBC.
Hernández-Leal, E. J., Costa-Rocha, J. ., y Duque-Méndez, N. D. . (2022). Pre-procesamiento de datos educativos desde un enfoque de dominio específico. Respuestas, 27(1), 22–37. https://doi.org/10.22463/0122820X.3113
G. Carvalho, V. R. e. Cristian Cechinel, J. C. Rocha, A. Gomes and A. J. Mendes, "Enhanced compiler messages of error in Python with focuses in readability in CS1," 2021 XVI Latin American Conference on Learning Technologies (LACLO), 2021, pp. 389-396, doi: 10.1109/LACLO54177.2021.00048
MUPENZA, J. M. ; ROCHA, J. C. ; MADRUGA, K. C. R. . ESTRANHOS OU ESTRANGEIROS: FOMENTANDO A RECEPÇÃO A DIVERSIDADE CULTURAL NAS ESCOLAS DE ARARANGUÁ. In: 8º Simpósio de Integração Científica e Tecnológica do Sul Catarinense - SICT-Sul, 2019, Santa Rosa do Sul. 8º Simpósio de Integração Científica e Tecnológica do Sul Catarinense - SICT-Sul, 2019. p. 918-925.
NHANQUE, A. S. ; MUPENZA, J. M. ; ROCHA, J. C. ; DINGNA, J. A. ; LOPES, K. J. D. S. ; SILVA, D. C. ; MADRUGA, K. C. R. ; SANTOS, J. V. . GRUPO DE ESTUDANTES ESTRANGEIROS UFSC: DIVERSIDADE CULTURAL E A APLICAÇÃO DE JOGO EDUCACIONAL SOBRE O CONTINENTE AFRICANO EM UNIDADES EDUCACIONAIS DE ARARANGUÁ E SOMBRIO SC. In: 7º Simpósio de Integração Científica e Tecnológica do Sul Catarinense, SICT-Sul, 2018, Araranguá. 7º Simpósio de Integração Científica e Tecnológica do Sul Catarinense, SICT-Sul, 2018. p. 788-794.